Privacy Policy

Information We Collect

When you place an order or book an astrology consultation, we may collect personal details such as your name, email address, and phone number.

For astrological services, we also collect sensitive data including your Date of Birth, Time of Birth, and Place of Birth, which is essential for accurate chart analysis.

Use of Information

Your information is used strictly to fulfill your orders, provide astrology consultations, and improve our services. We do not sell, trade, or share your personal or birth data with third-party marketing agencies.

Payment Security

All payments are securely processed via Razorpay. Your card details, UPI information, and banking credentials are encrypted and handled by a certified payment gateway. We do not store sensitive payment information such as card numbers or CVVs.

Technical Data Collection

Our website may collect non-personal information such as IP address, browser type, and device information to enhance user experience and improve website performance.

Communication

We may use your contact details to send order updates, shipping tracking, and appointment reminders. Official communication is done via our email: shreeramgemshouse@gmail.com.

Data Protection

We maintain strict security measures at our office in Asansol to protect your data from unauthorized access. While no online system is completely secure, we continuously implement best practices to safeguard your information.

Legal Compliance

We may disclose information if required by law or legal authorities in West Bengal or India, strictly limited to necessary compliance.

Your Consent

By using our website and services, you consent to the collection and use of your information as outlined in this policy.

Policy Updates

We reserve the right to update this Privacy Policy as our business evolves. Changes will be reflected on this page.

Contact Us

If you have any questions or wish to request data deletion, please contact us via our official email.