Shipping Policy

Order Processing & Quality Check

Once your payment is successfully verified, our expert team begins a strict quality inspection of your selected items. Each gemstone and product is checked for authenticity, craftsmanship, and energetic purity.

Processing time usually takes 2–4 business days, during which your order is securely packed using protective materials to ensure safe transit.

Shipping & Delivery Timeline

After processing, orders are dispatched via our trusted courier partners.

• Domestic Delivery (India): 5–9 business days
• International Delivery: 14–21 business days

Delivery timelines may vary depending on location, courier service, and external conditions.

Tracking & Transparency

Once shipped, a tracking number will be sent to your registered email. You can monitor your shipment in real-time from dispatch to delivery.

Address Accuracy

Customers must provide complete and accurate shipping details. SHREE RAM GEMS HOUSE is not responsible for delays or failed deliveries due to incorrect information or unavailability of the recipient.

International Shipping & Customs

International orders may be subject to customs duties, taxes, or import charges as per the destination country’s regulations. These charges are the responsibility of the buyer.

Damaged or Tampered Packages

If your package appears damaged or tampered with, please take photos immediately and contact us before accepting the delivery. This helps us initiate claims and protect your purchase.

Digital Services Delivery

For astrology consultations and reports, delivery is done digitally via email or scheduled calls. These services are handled with the same level of professionalism and timeliness.

Additional Notes

High-value gemstones may include additional insurance or handling charges, which will be clearly mentioned at checkout.