Terms & Conditions

User Responsibility

Users are responsible for providing accurate personal and booking information including name, phone number, and birth details (Date, Time, Place of Birth). Any incorrect data may affect service accuracy and will not qualify for refunds or re-consultation.

Astrology Services Disclaimer

Astrological consultations are based on traditional Vedic practices and are intended for spiritual and informational purposes only. We do not guarantee specific outcomes and our guidance should not replace legal, medical, or financial advice.

Payments & Transactions

All payments are processed securely via Razorpay. SHREE RAM GEMS HOUSE does not store sensitive banking or card details. We are not liable for payment gateway errors, bank delays, or unauthorized transactions outside our system.

Product Authenticity

Our gemstones and Vastu items are natural products and may contain inherent variations in color, texture, or inclusions. These characteristics are not defects but part of their authenticity.

Product images are for representation purposes; slight variations may occur due to lighting and screen differences.

Intellectual Property

All website content including branding, product descriptions, and images are the exclusive property of SHREE RAM GEMS HOUSE. Unauthorized use, reproduction, or distribution is strictly prohibited.

Limitation of Liability

We are not liable for indirect damages, loss of profits, or outcomes based on product use or astrological advice. Liability is limited to the transaction value of the purchased product or service.

Legal Jurisdiction

All disputes shall be governed under the laws of India, with jurisdiction in West Bengal (Paschim Bardhaman courts).

Modifications to Terms

SHREE RAM GEMS HOUSE reserves the right to update these Terms at any time without prior notice. Continued use of the website constitutes acceptance of updated terms.

Communication Policy

All official communication must be directed to shreeramgemshouse@gmail.com. Any abusive or inappropriate behavior may result in account termination without refund.

Eligibility

By using this website, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.

Indemnification

You agree to indemnify and hold SHREE RAM GEMS HOUSE harmless from any claims, damages, or losses arising from misuse of products or violation of these terms.